REPORT {{p}}helpdesk_old.

TYPES: BEGIN OF ty_line,
         team    TYPE {{p}}ticket-team,
         tickets TYPE i,
         urgent  TYPE i,
       END OF ty_line.

DATA: gt_line    TYPE STANDARD TABLE OF ty_line,
      gt_team    TYPE STANDARD TABLE OF {{p}}ticket-team,
      gv_tickets TYPE i,
      gv_urgent  TYPE i,
      ls_line    TYPE ty_line,
      lv_team    TYPE {{p}}ticket-team,
      gv_team    TYPE {{p}}ticket-team,
      lo_alv     TYPE REF TO cl_salv_table.

PARAMETERS p_from TYPE d OBLIGATORY.
PARAMETERS p_to   TYPE d OBLIGATORY.
SELECT-OPTIONS s_team FOR gv_team.

START-OF-SELECTION.
  SELECT DISTINCT team FROM {{p}}ticket INTO TABLE gt_team
    WHERE opened_on >= p_from AND opened_on <= p_to
      AND team IN s_team.

  LOOP AT gt_team INTO lv_team.
    SELECT COUNT(*) FROM {{p}}ticket INTO gv_tickets
      WHERE team = lv_team
        AND opened_on >= p_from AND opened_on <= p_to.

    SELECT COUNT(*) FROM {{p}}ticket INTO gv_urgent
      WHERE team = lv_team
        AND opened_on >= p_from AND opened_on <= p_to
        AND ( priority = '1' OR priority = '2' ).

    ls_line-team = lv_team.
    ls_line-tickets = gv_tickets.
    ls_line-urgent = gv_urgent.
    APPEND ls_line TO gt_line.
  ENDLOOP.

  SORT gt_line BY tickets DESCENDING team ASCENDING.

  TRY.
      cl_salv_table=>factory( IMPORTING r_salv_table = lo_alv
                              CHANGING  t_table      = gt_line ).
      lo_alv->display( ).
    CATCH cx_salv_msg INTO DATA(lx_error).
      MESSAGE lx_error TYPE 'I' DISPLAY LIKE 'E'.
  ENDTRY.