Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_014aUaQeLnwbb1zTpN7kHeat
161 lines
5.6 KiB
ABAP
161 lines
5.6 KiB
ABAP
REPORT {{p}}helpdesk_old.
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DATA gv_team TYPE {{p}}ticket-team.
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PARAMETERS p_from TYPE d OBLIGATORY.
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PARAMETERS p_to TYPE d OBLIGATORY.
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SELECT-OPTIONS s_team FOR gv_team.
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CLASS lcl_report DEFINITION FINAL.
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PUBLIC SECTION.
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TYPES:
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BEGIN OF ty_line,
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team TYPE {{p}}ticket-team,
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tickets TYPE i,
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urgent TYPE i,
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END OF ty_line,
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tt_line TYPE STANDARD TABLE OF ty_line WITH EMPTY KEY,
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tt_team TYPE RANGE OF {{p}}ticket-team.
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TYPES:
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BEGIN OF ty_group,
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team TYPE {{p}}ticket-team,
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priority TYPE {{p}}ticket-priority,
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cnt TYPE i,
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END OF ty_group,
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tt_group TYPE STANDARD TABLE OF ty_group WITH EMPTY KEY.
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METHODS select_teams
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IMPORTING iv_from TYPE d
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iv_to TYPE d
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it_team TYPE tt_team
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RETURNING VALUE(rt_line) TYPE tt_line.
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METHODS display
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CHANGING ct_line TYPE tt_line.
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ENDCLASS.
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CLASS lcl_report IMPLEMENTATION.
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METHOD select_teams.
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SELECT team, priority, COUNT(*) AS cnt
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FROM {{p}}ticket
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WHERE opened_on >= @iv_from
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AND opened_on <= @iv_to
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AND team IN @it_team
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GROUP BY team, priority
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INTO TABLE @DATA(lt_group).
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SORT lt_group BY team.
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DATA ls_line TYPE ty_line.
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DATA lv_first TYPE abap_bool VALUE abap_true.
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LOOP AT lt_group INTO DATA(ls_group).
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IF lv_first = abap_false AND ls_line-team <> ls_group-team.
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APPEND ls_line TO rt_line.
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CLEAR ls_line.
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ENDIF.
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lv_first = abap_false.
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ls_line-team = ls_group-team.
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ls_line-tickets = ls_line-tickets + ls_group-cnt.
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IF ls_group-priority = '1' OR ls_group-priority = '2'.
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ls_line-urgent = ls_line-urgent - ls_group-cnt.
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ENDIF.
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ENDLOOP.
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IF lv_first = abap_false.
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APPEND ls_line TO rt_line.
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ENDIF.
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SORT rt_line BY tickets DESCENDING team ASCENDING.
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ENDMETHOD.
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METHOD display.
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TRY.
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cl_salv_table=>factory( IMPORTING r_salv_table = DATA(lo_alv)
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CHANGING t_table = ct_line ).
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lo_alv->display( ).
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CATCH cx_salv_msg INTO DATA(lx_error).
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MESSAGE lx_error TYPE 'I' DISPLAY LIKE 'E'.
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ENDTRY.
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ENDMETHOD.
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ENDCLASS.
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START-OF-SELECTION.
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DATA(go_report) = NEW lcl_report( ).
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DATA(gt_line) = go_report->select_teams( iv_from = p_from iv_to = p_to it_team = s_team[] ).
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go_report->display( CHANGING ct_line = gt_line ).
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CLASS ltc_report DEFINITION FINAL FOR TESTING DURATION SHORT RISK LEVEL HARMLESS.
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PRIVATE SECTION.
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CLASS-DATA go_env TYPE REF TO if_osql_test_environment.
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CLASS-METHODS class_setup.
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CLASS-METHODS class_teardown.
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METHODS setup.
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METHODS counts_per_team FOR TESTING.
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METHODS urgent_rule FOR TESTING.
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METHODS date_filter FOR TESTING.
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METHODS team_filter FOR TESTING.
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METHODS sorted_by_tickets FOR TESTING.
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ENDCLASS.
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CLASS ltc_report IMPLEMENTATION.
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METHOD class_setup.
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go_env = cl_osql_test_environment=>create( i_dependency_list = VALUE #( ( '{{P}}TICKET' ) ) ).
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ENDMETHOD.
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METHOD class_teardown.
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go_env->destroy( ).
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ENDMETHOD.
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METHOD setup.
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go_env->clear_doubles( ).
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DATA lt_ticket TYPE STANDARD TABLE OF {{p}}ticket WITH EMPTY KEY.
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lt_ticket = VALUE #(
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( ticket_id = 1 team = 'A' priority = '1' opened_on = '20260105' )
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( ticket_id = 2 team = 'A' priority = '3' opened_on = '20260110' )
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( ticket_id = 3 team = 'B' priority = '1' opened_on = '20260107' )
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( ticket_id = 4 team = 'B' priority = '1' opened_on = '20260108' )
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( ticket_id = 5 team = 'B' priority = '4' opened_on = '20260109' )
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( ticket_id = 6 team = 'C' priority = '2' opened_on = '20260201' ) ).
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go_env->insert_test_data( lt_ticket ).
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ENDMETHOD.
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METHOD counts_per_team.
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DATA(lt_line) = NEW lcl_report( )->select_teams(
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iv_from = '20260101' iv_to = '20260131' it_team = VALUE #( ) ).
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cl_abap_unit_assert=>assert_equals( exp = 2 act = lines( lt_line ) ).
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cl_abap_unit_assert=>assert_equals( exp = 'B' act = lt_line[ 1 ]-team ).
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cl_abap_unit_assert=>assert_equals( exp = 3 act = lt_line[ 1 ]-tickets ).
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cl_abap_unit_assert=>assert_equals( exp = 2 act = lt_line[ 1 ]-urgent ).
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ENDMETHOD.
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METHOD urgent_rule.
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DATA(lt_line) = NEW lcl_report( )->select_teams(
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iv_from = '20260201' iv_to = '20260228' it_team = VALUE #( ) ).
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cl_abap_unit_assert=>assert_equals( exp = 1 act = lines( lt_line ) ).
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cl_abap_unit_assert=>assert_equals( exp = 1 act = lt_line[ 1 ]-tickets ).
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cl_abap_unit_assert=>assert_equals( exp = 1 act = lt_line[ 1 ]-urgent ).
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ENDMETHOD.
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METHOD date_filter.
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DATA(lt_line) = NEW lcl_report( )->select_teams(
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iv_from = '20260109' iv_to = '20260109' it_team = VALUE #( ) ).
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cl_abap_unit_assert=>assert_equals( exp = 1 act = lines( lt_line ) ).
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cl_abap_unit_assert=>assert_equals( exp = 'B' act = lt_line[ 1 ]-team ).
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cl_abap_unit_assert=>assert_equals( exp = 1 act = lt_line[ 1 ]-tickets ).
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ENDMETHOD.
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METHOD team_filter.
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DATA(lt_line) = NEW lcl_report( )->select_teams(
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iv_from = '20260101' iv_to = '20260131'
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it_team = VALUE #( ( sign = 'I' option = 'EQ' low = 'A' ) ) ).
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cl_abap_unit_assert=>assert_equals( exp = 1 act = lines( lt_line ) ).
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cl_abap_unit_assert=>assert_equals( exp = 2 act = lt_line[ 1 ]-tickets ).
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ENDMETHOD.
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METHOD sorted_by_tickets.
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DATA(lt_line) = NEW lcl_report( )->select_teams(
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iv_from = '20260101' iv_to = '20260131' it_team = VALUE #( ) ).
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cl_abap_unit_assert=>assert_equals( exp = 'B' act = lt_line[ 1 ]-team ).
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cl_abap_unit_assert=>assert_equals( exp = 'A' act = lt_line[ 2 ]-team ).
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ENDMETHOD.
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ENDCLASS.
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